Overview
YouTube Premium is a subscription service that offers a bunch of cool perks for your YouTube experience. When you sign up, you can watch videos completely ad-free, so you won’t be interrupted by commercials. You also get access to YouTube Originals, which are exclusive shows and movies made by some of your favorite creators. Plus, if you like listening to music, YouTube Premium includes YouTube Music, which is perfect for streaming your favorite songs and creating playlists without ads. And the best part? You can download videos and music to watch or listen to offline, so you can enjoy your content even when you're not connected to the internet!
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The description is based on common features and benefits of YouTube Premium, summarizing them in simple terms suitable for a general audience.
How to Get a YouTube Premium Refund: Step by Step
If you purchased through Google Play:
- Open the Google Play Store app on your Android device.
- Tap on the Menu icon (three horizontal lines) in the top left corner.
- Select Subscriptions.
- Find and tap on YouTube Premium.
- Tap Manage, then select Refund.
- Complete the refund request form:
- Mention that the subscription renewed without notice.
- Emphasize that the account was unused during the billing period.
- Submit the request and wait for a confirmation email.
If you purchased through Apple:
- Open the Settings app on your iOS device.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and tap on YouTube Premium.
- Select Cancel Subscription to stop future payments.
- Open the App Store app and scroll to the bottom of the main page, tap Ratings and Reviews.
- Tap Report a Problem and locate your YouTube Premium subscription.
- Select Request a refund and provide details:
- State that the subscription auto-renewed and you weren't aware.
- Emphasize usage issues or dissatisfaction with the service.
- Submit the request and check your email for the response.
If you purchased through YouTube's website:
- Go to youtube.com and sign in to your account.
- Click on your profile icon in the top right corner, then select Purchases and memberships.
- Find YouTube Premium and click on Manage Membership.
- Click on Request refund.
- Fill out the refund request form:
- Indicate that the subscription renewed without proper notification.
- Mention that you stopped using it before the renewal.
- Submit the request and await further instructions via email.
If you purchased through Roku:
- Press the Home button on your Roku remote.
- Select Streaming Channels from the menu.
- Scroll down to Manage subscriptions.
- Select YouTube Premium.
- Follow the prompts to manage your subscription and find the option to Request refund.
- Provide details for your refund request:
- Indicate unintended charges or that it renewed unexpectedly.
- Emphasize lack of usage to support your case.
- Submit the request and check your email for a reply.
Email
The email is not available.
Tips and Tricks for Getting a YouTube Premium Refund
- Act Quickly: Request a refund within the first 30 days of purchase.
- Use the Chat Feature: Access live chat support, as it often leads to quicker resolutions than email.
- Be Polite but Firm: Keep your communication friendly but assertive to make your case more persuasive.
- Mention Specific Issues: Reference any technical issues or dissatisfaction with the service to strengthen your argument.
- Escalate if Needed: If the initial contact doesn’t yield results, ask to speak with a supervisor or escalate your request.
- Document Everything: Keep records of all correspondence and chat logs in case you need to follow up.
- Use Social Media: Tweet at @TeamYouTube about your issue for public visibility, which sometimes prompts quicker responses.
- Check Payment Method: Review your payment method’s refund policies, as some can process refunds even if YouTube doesn’t.
- Timing Matters: Submit your request early in the day or week to ensure it's processed promptly.
- Leverage Free Trials: If you’re unsatisfied and within the trial period, use that as leverage in your request.
Why Do People Request Refunds from YouTube Premium
- Service not meeting expectations
- Technical issues or glitches
- Unable to access premium content
- Change in financial situation
- Not enough exclusive content
- Preference for free content
- Account issues or mischarges
- Subscription not remembered or accidental purchase
YouTube Premium Refund Script
Script
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Hello,
I hope this message finds you well. I am writing to address a recent billing issue regarding my YouTube Premium subscription. I noticed an accidental charge on my account that I did not intend to authorize.
Due to this unexpected charge, I kindly request a refund. I appreciate your understanding and assistance in resolving this matter promptly.
Thank you for your attention to this issue.
Best regards,
YouTube Premium Refund Policy
YouTube Premium offers a 14-day money-back guarantee for new subscribers. If you cancel your subscription within this period, you will receive a full refund of the charges. However, refunds are not provided for partial months of service after the 14-day window.
The Easiest Way to Get a YouTube Premium Refund
If you’re frustrated trying to get a refund from YouTube Premium—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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